Privacy Policy
Introduction
Complify Technology Limited ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS-based GRC solution ("Software"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the Software.
1. Information We Collect
We may collect and process the following information about you:
- Personal Identification Information: Name, email address, phone number, and other contact details.
- Usage Data: Information about your use of the Software, such as the features you use and the time and duration of your activities.
- Technical Data: IP address, browser type, operating system, and other technical information about your device and internet connection.
- Communications: Information you provide when you contact us for support or with inquiries.
2. How We Use Your Information
We use the information we collect in the following ways:
- To Provide and Maintain the Software: Ensuring the Software functions correctly and efficiently.
- To Improve Our Services: Analyzing usage data to enhance the user experience and improve our offerings.
- To Communicate with You: Sending administrative information, updates, and support responses.
- To Enforce Our Terms: Ensuring compliance with our Software Terms and Conditions and other policies.
- To Protect Our Rights: Detecting and preventing fraud and other potentially illegal activities.
3. Disclosure of Your Information
We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, and customer support.
- For Legal Reasons: If required by law or in response to legal proceedings, we may disclose your information to law enforcement agencies, regulators, or other entities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.
4. Data Security
We use administrative, technical, and physical security measures to protect your information. While we strive to protect your data, no security measures are completely secure, and we cannot guarantee the absolute security of your information.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: The right to request copies of your personal information.
- Rectification: The right to request correction of any inaccurate or incomplete information.
- Erasure: The right to request deletion of your personal information, under certain conditions.
- Restriction: The right to request restriction of processing your personal information, under certain conditions.
- Object: The right to object to our processing of your personal information, under certain conditions.
- Data Portability: The right to request transfer of your personal information to another organization or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact details.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Complify Technology Limited
TW1 1BL, London, United Kingdom
Email: compliance@complify.io